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Survey results for Mercy Care
Arizona Health Care Cost Containment System (AHCCCS) member surveys – AHCCCS conducts Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys on a regular basis to better understand member satisfaction with the contracted managed care organizations (MCOs) and/or member satisfaction with the overall AHCCCS health care delivery system.
AHCCCS Provider Survey Results – Learn about AHCCCS provider surveys.
AHCCCS Health Plan Report Card – Learn how members compare contracted health plans by line of business.
AHCCCS performance measure results – Learn about AHCCCS performance measures.
Mercy Care member and provider survey results
You can see or download the results of the Mercy Care member and provider surveys:
You can see or download the results:
2023 survey results
2023 Mercy Care Adult Population CAHPS® 5.1H Medicaid Member Experience Survey (PDF)
2023 Mercy Care Child Population CAHPS® 5.1H Medicaid Member Experience Survey (PDF)
2023 Mercy Care Provider Satisfaction Survey (PDF)
2023 Mercy Care LTC Provider Satisfaction Survey (PDF)
2022 survey results
2022 Mercy Care Behavioral Health Member Survey (PDF)
2022 Mercy Care Provider Satisfaction Survey (PDF)
2021 survey results