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It’s easy to work with us on Availity®

The Availity Provider Portal gives you the info, tools and resources you need to support the day-to-day needs of your patients and office. Current user of Availity? Log in and choose Mercy Care from your list of payers. New user of Availity? Set up your account.

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All the tools you need, all in one place

All the tools you need, all in one place

The Provider Portal helps you spend less time on administration. This way, you can focus more on patient care. You get a one-stop portal to quickly perform key functions you do every day.

You can:

  • Look up the status of a claim or submit new claims through Change Healthcare’s Connect Center

  • Submit authorizations or check the status of a previously submitted prior authorization

  • Check patient eligibility and benefits

  • Submit appeals and grievances and check the status of your submission

  • Access provider panels, fee schedules and more

We no longer accept provider requests through the Mercy Care web portals.

Technical issues or need help getting started?

Call Availity at 1-800-282-4548 Monday through Friday, 8 a.m. to 8 p.m. ET (except holidays) for help.

Availity is a registered trademark of Availity, LLC.